Residential Shingle Roofing Replacement, Edmonton, April 2014

This client contracted GRS to strip off their existing shingle roofing system, apply an ice and water membrane, then re-shingle the system on their home. GRS carried out the work and later returned to address a leak in another part of the roof. Continue reading Residential Shingle Roofing Replacement, Edmonton, April 2014

Edmonton Residential EPDM Roof Replacement Part Two, March 2014

This article is a continuation of work done for the same client. The report follows service calls that occurred after the initial EPDM installation.
Inspection Report:
  • Water is ponding in the center of the roof.
  • The roof is not sloping towards the drain at all making it impossible to ever drain properly.
  • Multiple pin holes from screws popping out. This is a result of the weather changes from cold to warm and weak roof decking.
  • One lap approximately 25 ft. is fish mouthing because there was no seam tape and because of water ponding.
  • These problems will continue to happen unless remedied with a proper drain.
  • The current drain is blocked by 2 skylights and the slope is entirely incorrect.
Repair Report:
  • We observed every screw on the roof and carefully checked for any pin holes or rips.
  • We immediately tried to screw it down properly. Some were pulled out and rescrewed to sink in to prevent further punctures.
  • We cleaned the surface with membrane cleaner and scratched the surface to remove any dirt. We then applied a very thin coat of hp primer until it flashed. After it flashed we applied a thin coat of ep95 splicing cement. We then applied 4 inch round patches . There were a total of 19 of these punctures.
  • A 19 ft. lap was fish mouthing so we repeated the steps described above and applied a 6 inch by 19 ft. patch.
  • After all of the patches were done we applied EPDM lap sealant around each patch.
Photo journal of the repairs: 20140312_104139 20140312_104145 20140312_110057 20140312_110519 20140312_110912 20140312_110925 20140312_111026 20140312_111105 20140312_111152 20140312_111246 20140312_111925 20140312_161142 20140312_161304 20140312_161525 20140312_16181520140312_164334 20140312_164339 20140312_16434420140312_165133 20140312_171809 imagejpeg_2 The repairs had been completed but unfortunately the roof was still experiencing leaking water because of the slope and an unknown substrate. The following emails between the client and our project manager (italicized) show the discussions which took place in order to resolve the issue:
Good morning, I have had an opportunity to review in great detail the reports from our senior Red Seal Inter-provincial Journeyman who attended to your site most recently. When tasked with the question whether he was absolutely confident (with-out a doubt) that the roof would not fail in the future, his answer to me was that he did not know. Specifically because he was not there at installation time and more specifically because he did not know why the roof fasteners would be coming up (in other words, at issue post installation is that there have been some roof fasteners making their way up and that has caused issue to the membrane). When I pressed him further, it was in his opinion that there must be a reason for the fasteners lifting and with-out knowing the condition of or what the roof deck (substrate) was specifically made up of that it was impossible for him to guarantee me it wouldn't occur in future. As such, I am requesting your approval to completely remove the roof assembly and return a new roof assembly - one that our senior Red Seal Journeyman would attend to in person (the full installation process) and this would give me confidence in returning to you an absolute statement of assurance that there will be no further issue. In other words, if you give me clearance to re-do the roof assembly I will know exactly what the substrate is and that it is suitable or we will make it suitable and that it is done in such a way that I can confidently state that beyond a doubt we expect no future issue. This of course would be of no charge to yourself and would be scheduled to occur over the next 30 or so days (the weather isn't currently appropriate or predictable and I would need to mobilize senior staff etc). It would obviously inconvenience you but I believe it is the best course considering the fact that there have been some fasteners that have moved up and have penetrated the membrane causing issue and until we get down to the decking we just simply won't know why. If you could at your earliest convenience reply with your acceptance or questions I will then immediately start the process so that we can queue this work up in a timely manner. Thank you for your patience and ongoing consideration!
Thanks for the email.
I want to make sure I understand what you are planning to do.  Do you mean that the fix is to remove the roof membrane then to reapply it once it is clear why the nails are coming up and after whatever the problem is, is fixed?  If that is what is needed to ensure a roof with no problems then, of course, I am prepared to agree.  Can you also tell me the following:
1.  How long would the process take in terms of days?
2.  Will there be a situation when we are vulnerable to leakage and, if so, how long would we be vulnerable and what steps can be taken to lessen the risk?
3.  Would you require access to the inside of the house at any time?
4.  Would we be able to talk to the Red Seal journeyman before the operation begins in order to understand exactly what will occur?
5.  Since the roof membrane has to come off, in any event, could we do what I had originally asked and have a second way for water to get off the roof?  You may recall that I had asked (not you but the foreman who came out to do this) during the pre-job inspection when we were on the roof,  to have a 'spillway' built into the south east corner of the roof so that not all of the water had to go through the one, often inadequate, drain.  This somehow got lost in translation and did not occur and I did not press it since it would have required the roof membrane to come off and a re-sloping to allow water to flow into that area as well as down the pipe.
Thanks for your professionalism throughout.  I have been impressed that you have stood behind your work and been ready to solve problems.
Hi, Yes, we would remove, assess, solve, re-specify things like alternate drainage, brief you, re-apply membrane or anything else required. 1. The process would be between 3 - 6 days depending on what we find. 2. We would only schedule the work when the forecast is clear for the days scheduled and worst scenario we do have emergency tarping procedures, but the idea is to pick the forecast correctly. 3. We would not require the inside, it may be preferable at any unforeseen juncture, but not ever required. 4. Yes, we would have our journeyman brief you in detail in advance. 5. Yes, we can ask the journeyman to spec his work for alternate drainage to which you would be involved in the decision making process based on his recommendations in advance. Any other questions please let me know. Thanks again.
Excellent.  Sounds like a plan.  Please book us in to get this work done.
Thanks again.
Roof Replacement Begins: The crew arrived and removed all of the metal from the perimeter of the roof, as well as all skylights and the chimney. The entire roof was then prepped for rubber install to be done when the material arrives.
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Rubber installation begins: 20140915_191241_resized 20140915_191248_resized 20140915_191301_resized 20140915_191311_resized 20140915_191355_resized 20140915_191411_resized 20140915_191428_resized 20140915_191433_resized 20140916_102916_resized 20140916_102926_resized
Upon returning to the site the crew finished laying all of the rubber and installed the skylights, drain, scuppers, and chimney. The metal was also put back on around the perimeter. The work took a little longer than expected but the client was extremely satisfied with the job. She also informed us that she does not believe the leak was the fault of GRS, but rather was from an existing shingle problem area around the skylights.
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< End Report >
CODE: 10007 Contact Us Call our 24 hour emergency roof repair at 1.780.424.7663. Mail to: 3428 99 Street NW Edmonton, Alberta T6E-5X5. We service all of Alberta including Edmonton, Stony Plain, Spruce Grove, Fort Saskatchewan, St Albert, Sherwood Park, Leduc, Nisku, Beaumont, Lac La Biche, Grande Prairie, High Level, Westlock, Slave Lake, Edson, Drayton Valley, Devon, Camrose, Wetaskiwin, Tofield, Lamont, Morinville, Vegreville, Tofield, Millet, Calmar, Evansburg, Redwater, Onaway, Viking, Athabasca, High Prairie, Valleyview, Fairview, Peace River, Whitecourt, Mayerthorpe and many more rural areas and towns.

Callaghan Residential Shingle Replacement, August 2012

This client required a shingle replacement as his old shingles were nearing the end of their life span. Inspection, August 14, 2012:
The crew visited the site today in the late afternoon. They picked up the bundles, felt paper, and wall flashing. Materials Required:
  • 12 bundles of CRC Biltmore dual black laminated shingles.
  • 1 bundle of CRC starter/ridgecap 25 year dual black 3-tab shingles.
  • 1 roll of IKO 36" felt paper.
  • 3 full lengths of black wall flashing.
This report may be updated at a later time. < End Report >
CODE: 1508
Contact Us Call our 24 hour emergency roof repair at 1.780.424.7663. Mail to: 3428 99 Street NW Edmonton, Alberta T6E-5X5. We service all of Alberta including Edmonton, Stony Plain, Spruce Grove, Fort Saskatchewan, St Albert, Sherwood Park, Leduc, Nisku, Beaumont, Lac La Biche, Grande Prairie, High Level, Westlock, Slave Lake, Edson, Drayton Valley, Devon, Camrose, Wetaskiwin, Tofield, Lamont, Morinville, Vegreville, Tofield, Millet, Calmar, Evansburg, Redwater, Onaway, Viking, Athabasca, High Prairie, Valleyview, Fairview, Peace River, Whitecourt, Mayerthorpe and many more rural areas and towns.

Nisku Industrial Metal Roof Inspection and Repair, July 2012

Our project manager provided this client with a quotation for various options including complete roof replacement, liquid rubber coating, and temporary repairs. This report outlines an inspection as well as a minor repair that followed. Inspection, July 1, 2012:
This client would like a quote to repair the first aid room. The roof is very poorly shingled and the slope may be too low for shingles. Take note of the large loosely applied flashing in the pictures as this is likely part of the problem. There are several avenues to take but a journeyman should have a look first. The breezeway has no problems. Shop #1 is still leaking. We repaired all penetrations very well. We discussed coating the straight line where the metal overlaps and is bolted together. It is 152' long and we likely will need to use scrim as the opening is quite large in some places. He would also like a quote for maintenance on the north side of the roof on shop #1 (which was not in the scope during the last round). It is 152' x 52'. I think we should quote on the seam where the metal is joined with fasteners at the same time, as he wants that quoted for the south side of that same roof, again 152' long. He would like a snow removal maintenance contract for the winter as well.
DSCF0401
The client was the manager of a multi-building industrial site. The first quote he was seeking was for the shingle roof covering the first aid room.
Shop 1 North side
The next quotation entailed maintenance on the north side of the roof for the site's first shop. Our technician quoted for the seams where the metal is joined with the fasteners.
Shop 1 North side (4)
We also provided the details for a snow removal maintenance contract based on the area the roof covered.
Shop 1 North side (3)
The penetrations between the standing seams had been rusting on the metal roof, with some missing or exposed screws running the length of the assembly.
Shop 1 North side (2)
One seam where the metal joined with the fastener was significantly damaged. Rust and calcium chloride had caused cracking and small holes.
DSCF0405
Flashing had been loosely applied to the edge of the shingle roof.
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More loosely applied flashing on top of the roof.
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Although some of the exposed screws on the metal roof were previously coated, there were still many remaining to be addressed. Furthermore, the flashing used on the shingle roof had not been custom-fabricated to fit well with the assembly.
Roof Report, May 21, 2014: I met with the client and he showed me where it was leaking. I noticed that the area where the down pipe meets the roof wasn't sealed, so I took it apart and sealed it using LR and water cut off.
I also spotted a few possible leak spots which I fixed just in case they were causing issues.
Material Used:
  • 0.5 of a pail of trowel grade liquid rubber (LR).
  • 0.5 of a pail of roll on LR.
  • 1 tube of water cut off.
    < End Report > CODE: 2103 Contact Us Call our 24 hour emergency roof repair at 1.780.424.7663. Mail to: 3428 99 Street NW Edmonton, Alberta T6E-5X5. We service all of Alberta including Edmonton, Stony Plain, Spruce Grove, Fort Saskatchewan, St Albert, Sherwood Park, Leduc, Nisku, Beaumont, Lac La Biche, Grande Prairie, High Level, Westlock, Slave Lake, Edson, Drayton Valley, Devon, Camrose, Wetaskiwin, Tofield, Lamont, Morinville, Vegreville, Tofield, Millet, Calmar, Evansburg, Redwater, Onaway, Viking, Athabasca, High Prairie, Valleyview, Fairview, Peace River, Whitecourt, Mayerthorpe and many more rural areas and towns.

Edmonton Residential Roof Warranty Repair Call, June 2011

This report follows a warranty dispatch for a residential client who needed several shingles repaired. An initial inspection was done followed by the shingle repair. The client first called us to determine whether or not her warranty was still valid as there had been some damage to several of her shingles. A crew member was dispatched to inspect the rooftop and obtain a sample of the existing shingles. Our crew determined that the shingles were under warranty and will be doing the repairs for the client. Repairs commenced on the next visit and a crew member was able to remove three wind damaged shingles. These were replaced with brand new ones. After this the crew member spoke with the client and ensured that the warranty forms were filled out properly. The site was then cleaned up and the client was satisfied with the repair work.
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Several of the shingles had been damaged during heavy weather conditions. The roof was still under warranty.
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We replaced the damaged shingles and wrapped up the site.
< End Report > CODE: 2915 Contact Us Call our 24 hour emergency roof repair at 1.780.424.7663. Mail to: 3428 99 Street NW Edmonton, Alberta T6E-5X5. We service all of Alberta including Edmonton, Stony Plain, Spruce Grove, Fort Saskatchewan, St Albert, Sherwood Park, Leduc, Nisku, Beaumont, Lac La Biche, Grande Prairie, High Level, Westlock, Slave Lake, Edson, Drayton Valley, Devon, Camrose, Wetaskiwin, Tofield, Lamont, Morinville, Vegreville, Tofield, Millet, Calmar, Evansburg, Redwater, Onaway, Viking, Athabasca, High Prairie, Valleyview, Fairview, Peace River, Whitecourt, Mayerthorpe and many more rural areas and towns.

Edmonton Residential Roof Leak Repair, March 2011

This report outlines a relatively small repair on a residential roof that had been leaking water. The eight penetration vents and stacks on the roof were not installed properly and needed to be attended to. An estimate was sent by our project manager and subsequently approved by the client. Following that, the crew headed to the site to perform the repairs. The crew had to lift the surrounding shingles from each penetration and re-seal in order to waterproof. The shingles then needed to be placed back in their original positions. From start to finish the repairs only took about 4 hours time. DSC01706 DSC01707 DSC01708 DSC01709 DSC01710 DSC01711 DSC01712 DSC01713 DSC01714 < End Report > CODE: 48 Contact Us Call our 24 hour emergency roof repair at 1.780.424.7663. Mail to: 3428 99 Street NW Edmonton, Alberta T6E-5X5. We service all of Alberta including Edmonton, Stony Plain, Spruce Grove, Fort Saskatchewan, St Albert, Sherwood Park, Leduc, Nisku, Beaumont, Lac La Biche, Grande Prairie, High Level, Westlock, Slave Lake, Edson, Drayton Valley, Devon, Camrose, Wetaskiwin, Tofield, Lamont, Morinville, Vegreville, Tofield, Millet, Calmar, Evansburg, Redwater, Onaway, Viking, Athabasca, High Prairie, Valleyview, Fairview, Peace River, Whitecourt, Mayerthorpe and many more rural areas and towns.