Tile Roof Inspection, April 2013, Edmonton

This client reached out to GRS for work on their multi-home building's roof. It is a tile system, with several reports of water ingress and expected damage to the roof itself. GRS sent out a technician to investigate the problems. Unfortunately, photos of the roof taken during inspection are no longer available. The placeholder image above simply provides context to the roofing system style.   Quotation Delivered: April 3, 2013 GRS delivered a quotation to the client covering the services they'd requested. The scope of the work, as outlined in the document, was to remove the tile, check the underlying membrane and valleys, carry out any repairs, then reset the tile system back on top. Before scheduling the work, however, we felt that it would be best to send an inspector out to investigate the problem areas to ensure that the quotation would be fair to both parties in the arrangement.   Inspection: April 22, 2013 The inspection crew went on-site to examine the extent of reported damages. For four of the suites in the building, they checked the roof above and found some major damages that required repair. Near the first suite, there was a major hole in the firewall where both sides of the lead wall's flashing were bent and folded back. The extent of the damage was allowing water to run in behind the flashing and through the hole, spreading down to the suites below as far as the first floor. There was also a piece of wall flashing missing on the front of the turret in the same section, with potential leaks on either side of the chimney in the area. The chimney itself was missing a proper installation and application of ice and water membrane/shield installed around it. Across from these affected areas, on the back of the building, there were several cracked and/or missing tiles in the valley, exposing the roof deck to water and snow that had allowed water ingress to the suite below. In this section of the roof, all of the tiles would need to be removed and the ice and water membrane installed underneath so as to prevent further leaking. Then, with the tiles put back in place, the missing/cracked ones will need to be outright replaced with new ones. Above yet another unit (on the northern corner of the building) there is a long valley that might be overflowing its metal flashing sidewalls and into the attic. Above this valley is a set of short, attaching valleys that separate at 6/12 grade roof from a 4/12; creating a 2/12 grade roof in the middle. On this last 2/12 roof section a great deal of snow could/would pile up during the winter, creating ice dams that allow for a backup of water. These problematic valleys should have the ice shield material on either side of the metal to help keep water in the valley itself. When the crew first attended the site to investigate problem areas and leaks, there were only three that they knew to be coming in. While atop the roof, however, they found that there was no ice and water membrane used alongside any of the roof valleys (not just the ones noted above). Given their absence, it's possible that any and all of the valleys could become future candidates for leaks or further roof damages, especially when any of the surrounding tiles are cracked or otherwise broken/misplaced. The investigative team advised that the roof be cleaned off of leaves and debris, which would allow for a thorough accounting of all of the tiles and the existing system. Rubber-modified sopramastic should be applied to all cracked tiles around the roof to prevent further leakage, and the side cap tiles should be refastened in any places where the nails seem loose or missing.   This post will be updated with roof reports should the client elect to contract GRS to carry out the required work.   CODE: 6703 Contact Us Call our 24 hour emergency roof repair at 1.780.424.7663. Mail to: 3428 99 Street NW Edmonton, Alberta T6E-5X5. We service all of Alberta including Edmonton, Stony Plain, Spruce Grove, Fort Saskatchewan, St Albert, Sherwood Park, Leduc, Nisku, Beaumont, Lac La Biche, Grande Prairie, High Level, Westlock, Slave Lake, Edson, Drayton Valley, Devon, Camrose, Wetaskiwin, Tofield, Lamont, Morinville, Vegreville, Millet, Calmar, Evansburg, Redwater, Onaway, Viking, Athabasca, High Prairie, Valleyview, Fairview, Peace River, Whitecourt, Mayerthorpe and many more rural areas and towns.  

Edmonton Shingle Roof Repairs, April 2011

The report below follows repairs made to a shingle roof on our client's residence. They required a section of shingles replaced, addressing a leak coming in through the area. Quotation Delivered: April 11, 2011 We sent out one of our technicians to perform an investigation of the roof that would form the basis of a quote for services rendered. Included in the quote was our spring season availability, and we eventually booked them for service in late April. Roof Report: April 24, 2011 The technician arrived on site for 8:30am, and got to work removing the affected shingles and hunting down the leaking area. This carried through 11:30 when they departed for lunch and to pick up more materials. They returned to continue work at 12:30, repairing the leak and replacing the removed shingles until 3:00pm. The repairs involved opening up the vent area between trusses and reinstalling the plywood, membrane, and shingles. In addition to the above, four downspouts were installed (14' each). Service Followup: September 11, 2011 The client reached out to us, advising that they had come upon a leak into their garage in the midst of some rainfall. They had another roofing company come in to investigate, and had found that some of the shingles installed by the previous technician were not done to proper standard. In their email, they hoped we would honour our warranty and come do the necessary repairs. We sent out one of our own technicians, who were able to corroborate the other company's findings - some of the shingles were not fully overlapping to the accepted standard. Our technician brought two bundles of shingles to the site, and had to leave briefly to get a third. The 'old' shingles were removed and the ice and water membrane reapplied. Then, new shingles were affixed properly to finish repairs to the faulty area.
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Some of the shingles were missing or broken on this section of the roof.
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Besides missing or exposed screws, many of the shingles were not overlapping correctly.
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These deficiencies were especially prominent at the valley.
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We removed the damaged or incorrectly shingles until the underlayment was exposed.
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Next, a new ice/water shield was installed over top before we replaced the shingles.
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Shingle replacement almost complete, with proper overlap over the roofing valley.
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Post-installation photo.
Inquiry Received: January 3, 2014 The customer sent in a request for some assistance with persistent ice damming on their roof (different location than the shingle installation), and was enquiring about possible heating coil installation. < End Report > CODE: 18324 Contact Us Call our 24 hour emergency roof repair at 1.780.424.7663. Mail to: 3428 99 Street NW Edmonton, Alberta T6E-5X5. We service all of Alberta including Edmonton, Stony Plain, Spruce Grove, Fort Saskatchewan, St Albert, Sherwood Park, Leduc, Nisku, Beaumont, Lac La Biche, Grande Prairie, High Level, Westlock, Slave Lake, Edson, Drayton Valley, Devon, Camrose, Wetaskiwin, Tofield, Lamont, Morinville, Vegreville, Tofield, Millet, Calmar, Evansburg, Redwater, Onaway, Viking, Athabasca, High Prairie, Valleyview, Fairview, Peace River, Whitecourt, Mayerthorpe and many more rural areas and towns.

Edmonton Roof Underlay Installation, March 2011

This Edmonton client wanted an Roof Ice and Water Underlay (peel and stick) installed to the roof in one corner of their residence to mitigate against ice dams. GRS provided a quote for the job and scheduled roofers to go on location to make the necessary repairs. Inquiry Received, March 13 2011: We heard from the client in mid-March after they had a big buildup of snow and ice on their sloped, shingle roof residence. The client is in an ongoing partnership with GRS for another job, so the bulk of correspondence was done over the phone or in-person with administrative staff handling the other contract. Below are photos submitted by the client to assist in the quotation process: Image001 Image005 Image006 Image008 Image009 Assessment, April 27 2011: The first work order was sent out and our crew began the preparations for this job. The scope of the work is as follows:
  1. Remove the shingles on both sides of both dormers.
  2. Install valley and/or step as required.
  3. Install the Ice and Water Membrane under valley and step areas to both dormer areas.
  4. Ice and water membrane, then metal, then ice and water membrane on they valley metal sides.
This post will be updated as more reports are brought over from the old content system. < End Report > CODE: 9350 Contact Us Call our 24 hour emergency roof repair at 1.780.424.7663. Mail to: 3428 99 Street NW Edmonton, Alberta T6E-5X5. We service all of Alberta including Edmonton, Stony Plain, Spruce Grove, Fort Saskatchewan, St Albert, Sherwood Park, Leduc, Nisku, Beaumont, Lac La Biche, Grande Prairie, High Level, Westlock, Slave Lake, Edson, Drayton Valley, Devon, Camrose, Wetaskiwin, Tofield, Lamont, Morinville, Vegreville, Tofield, Millet, Calmar, Evansburg, Redwater, Onaway, Viking, Athabasca, High Prairie, Valleyview, Fairview, Peace River, Whitecourt, Mayerthorpe and many more rural areas and towns.