Edmonton Commercial Roof Repairs and Maintenance, February 2015

This commercial client in Edmonton required two drains installed on their rooftop to deal with water pooling issues. Other minor maintenance work was also performed by the GRS crew. Scope of Work:
  • Replace two drains with new drains and u flows.
  • Screw down all metal vents with metal screws instead of the nails they have now.
  • Clean all debris from the scuppers that are already exist.
  • Add two scuppers to the roof as well as a downpipe.
  • New flashing needed around the chimney.
Materials Required:
  • 1 roll of cap frost grey.
  • 1 roll of base.
  • (2) 4 inch drains with covers.
  • (2) 4 inch u flows.
  • (2) 6 inch scuppers .
  • 80 ft. of 3 inch down pipe.
  • 5 elbows.
  • 1 bag of 1.5 inch wood screws.
  • 1 can of spray primer.
  • (1) 3 gallon can of sopra mastic.
  • 1 box of 0.5 inch metal screws.
Roof Report, February 27, 2015: We started on the drains and it took extra time to remove the old ones because there was used gum all over them. Then we started on the scuppers and had them completed by 230 pm. We then started on replacing the nails in the plumbing vent curbs with screws (using rubber grommets). Lastly we started to install the down spouts and finished our day on site by 7 pm. Feb.27.15 002 Feb.27.15 004 Feb.27.15 005 Feb.27.15 006 Feb.27.15 007 Feb.27.15 008 Feb.27.15 011 Roof Report, March 5, 2015: I met the customer on site at 335 pm and installed the large b- vent as requested.  He was happy with the work completed and would like to send more work our way but did not have any specifics yet. March.5.15 016 March.5.15 017 < End Report > CODE: 10716 Contact Us 24 Hour Emergency Roof Repair. Telephone: 1.403.873.7663. Email: info@calgaryroofrepair.ca. Mailing: 240 – 70 Shawville Boulevard SE Calgary, Alberta. T2Y 2Z3. For all other areas of Canada call 1.877.497.3528 Toll Free. We service all areas of southern and central Alberta and south east British Columbia including Airdrie, Banff, Calgary, Canmore, Crossfield, Carstairs, Didsbury, Olds, Sundre, Three Hills, Drumheller, Hanna, Brooks, Bassano, Strathmore, Chestermere, Irricana, Cochrane, Black Diamond, Okotoks, Priddis, Bragg Creek, Cranbrook, Fernie, Panorama, High River, Vulcan, Medicine Hat, Lethbridge, Taber, Sylvan Lake, Red Deer and other Alberta rural points between.

Edmonton Flat Roof Drain Installation, July 2013

GRS returned to a roof recovery job performed the year prior, when we recovered a tar and gravel roof with a new EPDM system. The client was worried about water ponding and reached out to us for quotation on drain installation. The client reached out to us to address water ponding on their flat roof, recently recovered with EPDM. There is 4-5 inches of standing water atop the roof for many days after rainfall, and would like to know what options are available for drainage to prevent structural strain. We sent out one of our journeymen to inspect the site, and their recommendation was that we install two drop drains and one scupper to facilitate better drainage. One of the problems observed by the crew member is that the dimensions of the house require eight feet of slope to properly drain the roof, something obviously not present in the flat-roof system as it is. Shortly after assessment, we provided the customer a quote for drain installation (two drop drains and one scupper). The client agreed and we set out the following day to carry out the intended work. Note: When attempting roof recovery, GRS notes that the existing roof is resurfaced as-is, unless you opt for re-engineering of the existing slope (typically more common with replacement, rather than recovery jobs). Whatever water ponding that was present before the recovery will be present after! IMAG0256 IMAG0258 IMAG0257 IMAG0255 IMAG0322 IMAG0323 IMAG0324 IMAG0325-1 IMAG0325 IMAG0326 IMAG0327 IMAG0328 IMAG0329 Field Report, July 19 2013: We went back to the residence the following morning for 7:30am, and work carried on through to 1:00pm. The servicing technician installed both requested drains (one 3" flat aluminum, the other as 4" flat aluminum). The scupper drain (6" x 4") was also installed with U-Flow clamps. We needed to wait for the proper colour of downpipe to accompany the scupper, so arrangements were made with the client to return within a few days once the pipe has arrived. (Update July 21, 2013: Downpipe received and installed.) < End Report > CODE: 14014 Contact Us Call our 24 hour emergency roof repair at 1.780.424.7663. Mail to: 3428 99 Street NW Edmonton, Alberta T6E-5X5. We service all of Alberta including Edmonton, Stony Plain, Spruce Grove, Fort Saskatchewan, St Albert, Sherwood Park, Leduc, Nisku, Beaumont, Lac La Biche, Grande Prairie, High Level, Westlock, Slave Lake, Edson, Drayton Valley, Devon, Camrose, Wetaskiwin, Tofield, Lamont, Morinville, Vegreville, Tofield, Millet, Calmar, Evansburg, Redwater, Onaway, Viking, Athabasca, High Prairie, Valleyview, Fairview, Peace River, Whitecourt, Mayerthorpe and many more rural areas and towns.

Edmonton Residential EPDM Roof Replacement, July 2013

This residential client required an EPDM re-roofing as the life of her current roof was nearing its end. The report details the initial EPDM replacement as well as subsequent follow up visits for repairs and maintenance. This is a two part article due to the size and scope of the project. After the initial quotation was accepted by the client, the crew began re-roofing the house using an EPDM system. The front and back of the house needed EPDM replacement, as well as a new drain installation. Some re-sloping was required. The following photo journal shows the EPDM install taking place. The drain on the rear of the roof still needs to be installed, as well as the skirt flashing. IMAG0440 IMAG0441 IMAG0442 IMAG0443 IMAG0444 IMAG0445 IMAG0446 IMAG0447 IMAG0448 IMAG0449 IMAG0450 IMAG0451 IMAG0452 IMAG0453 IMAG0454 IMAG0455 IMAG0456 IMAG0457 IMAG0458 IMAG0459 Service Follow-up:
Lots of work got done on our roof on Thursday and early Friday morning so thanks for that.  We have a few problems though which I hope your guys can rectify as soon as possible.  I am worried about what will happen if we have a big rain.  The most important issue is the drain.
In order to alleviate the client's concerns, our crew was sent back immediately to work on the drain and ensure there were no leaks. The crew installed an extension of PVC pipe with an MJ clamp, replaced the metal cap flashing from the skylight, cleaned all of the gutters and drains, and applied new caulking to all of the metal flashing on the front of the house. A new heavy duty gutter was also to be installed at the client's request.

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Winter Maintenance (December): During the month of December that same year, the crew returned to perform a snow and ice removal service on the client's roof. 3 4 5 68 9 10
 Emergency Service Call (Water Leak): In January of 2014 the crew was dispatched to the home for an emergency leak repair service call. The client informed our crew that there was a fresh leak coming in from the kitchen ceiling. The crew inspected and found a three ft. crack in the ceiling pouring water into the kitchen. The crew immediately setup their ladders, a shop vacuum, and a water pump. They removed water and ice until approximately 1:30am that night, while also removing snow from the sloped side of the house. The next day the crew returned to check on the status of the leak and it was much better than the previous night. The client was happy with this but there was still work to be done. The crew started to drain the water from the roof (about 3 inches pooling in the middle). There was a major problem with ice damming on the roof which was causing the roof to sink and leak. The crew began to clean and patch the affected areas by applying primer followed by ep95. The crew pressed down to remove any air trapped in the patches and then finished with lap sealant. At this point there was no longer any ice or snow remaining on the roof. The crew once again checked for leaks and found that the kitchen leak had stopped. The client was very satisfied with this and will call back if there are any other issues.

This report is continued on another post, please click here to visit part two.

< End Report > CODE: 10007
Contact Us Call our 24 hour emergency roof repair at 1.780.424.7663. Mail to: 3428 99 Street NW Edmonton, Alberta T6E-5X5. We service all of Alberta including Edmonton, Stony Plain, Spruce Grove, Fort Saskatchewan, St Albert, Sherwood Park, Leduc, Nisku, Beaumont, Lac La Biche, Grande Prairie, High Level, Westlock, Slave Lake, Edson, Drayton Valley, Devon, Camrose, Wetaskiwin, Tofield, Lamont, Morinville, Vegreville, Tofield, Millet, Calmar, Evansburg, Redwater, Onaway, Viking, Athabasca, High Prairie, Valleyview, Fairview, Peace River, Whitecourt, Mayerthorpe and many more rural areas and towns.

Edmonton Roof Deck Replacement and Waterproofing, October 2011

This residential client was provided with a quotation for the replacement and re-installation of a proper decking and waterproofing system. There is water leaking into the home and proper draining systems need to be installed. This report also includes a follow-up service call. Inspection, October 8, 2011:
The client is looking to have both decks re-surfaced and proper drain systems installed. There is moisture getting into the home in the daughters room. There is also dimpling visible on the ceiling and screws were dropping down, those have since been plastered over. Both decks are pooling water and are improperly sealed. The client believes there is stucco below the deck and has questions about damage to it or the foundation during the process. The client is also looking to have new eaves-troughs installed.
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Roof Report, November 27, 2011:
I am unable to give as much slope to the decks as the customer would like as the threshold under his doors is only 1" after I rip the old roof off. I plan on using sloped fiberboard around the wall lines as this will only build it up by .5" and give some sort of slope at the walls. As the threshold is only 1" under the door I don't want to use FR board because this will build the roof up too much. Instead, I plan on using the fast and stick 180 base-sheet as this is mechanically fastened and can be used directly on the plywood deck. Along the wall lines the stucco starts 1" above roof line. In order to be able to ensure a good seal I want to put plywood strips along the wall line at the height of 4" to give me plenty to seal to on the walls. To make this look better for the client I would like to use a black metal flashing over my wall line cap-flashing (to make it look more like crown molding, and it will match the metal cap at the top of the wall). The door provides me with a bigger problem. I would like to run my cap flashing up onto the door sil as this will give me more to seal to instead of trying to work under it as it is only 1". As I know using the torch on his door sil presents a real fire hazard, I would like to use a peel and stick 250 cap with the IKO S.A.M adhesive and a detail roller.
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Roof Report, November 30, 2011:
We ripped off the larger of the two roofs at the back side of the house. Once the old membrane was ripped off we inspected the plywood deck, the plywood was wet but not rotted out in any spots. After the plywood was inspected we put our plywood strips around the perimeter of the building to allow me the height I need to seal my ply's. Once the plywood was installed we cut fiber board on a 45 degree angle and screwed it along the perimeter to create as much slope as the threshold under the door would allow. Once the fiber board was screwed down we laid out our rolls of fast and stick 180. Then we screwed it down for our first ply of the system and torched the laps to make it all water tight. This morning we lost a couple of hours removing snow and chipping ice. After we got all the snow and ice removed from the roof we primed half of the perimeter. I put on the armourbond flash up the walls and sealed it to the top of the plywood to ensure a strong seal. After I finished the flashing I was able to put down half of the 250 cap sheet on the flats of the roof. Once that was done i degranulated the perimeter and moved all of the customers belongings on the deck to the completed side so I can get a good jump start in the morning.
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Roof Report, December 4, 2011:
I went to work on the front deck of the house, we ripped off the old membrane and inspected the plywood deck for rotten areas but none were found. As with the back deck the plywood was found to be wet but not damaged in any areas. After we dried the plywood as best as possible, we built the plywood walls around the perimeter to allow me to seal my ply's. Once the wall lines were installed, we used strips of fiber board cut at a 45 degree angle to create as much slope as the threshold around the door would allow. Then we screwed it down. After the fiber board was laid out I was able to lay all of the 180 fast and stick base sheet over all the flats, screwed it all down, and torched all of the laps. Next the plywood wall lines were all primed so I could put my 180 capping on the walls. I was able to cap half of the wall with 180 peel and stick capping, starting from the drain and working out. To make things easier for our next day I torched down my first run of the 250 cap sheet on the flats.
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Roof Report, December 12, 2011: This morning we returned to the client's house to continue work on his roof decks. After we finished drying the roof I completed all of the peel and stick capping around the perimeter including under the doorway. Once the 180 capping was complete I finished the flats with the 250 cap sheet, and finished degranulating the perimeter of the 250 cap sheet. I was also able to complete about 40% of the 250 capping along the wall lines. All I have left on this roof is to finish the 250 capping around the wall and put all of the customers furniture back where it was when we showed up. I plan on drying the smaller roof in the morning and then ripping it off first thing.
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Follow-up Service Call, March 14, 2012:
Arrived at the site and the client showed us the water damage in both of her children's rooms, however there was no water damage in the bathroom between the two rooms.  After inspection of the SBS roof, there were a few blisters starting. These blisters were not attached to any exterior wall or opening in seams, so we suspected that it was moisture underneath the membrane and not a leak from roofing system causing the blister. We discussed with the client that because of the ice on the roof it would be best not to continue the blister repair at this point. Client mentioned that her husband was shoveling the snow off the deck as a preventative measure, which may or may not indicate any attempt to clear the drain. We did suggest that we could conduct a flood test to give the client peace of mind. This would test whether any rain in the meantime would leak from our drain installation. The customer agreed and gave permission for the flood test and remained just inside the home with an open door between us and her. We conducted the flood test and initially there was no moisture coming through where previous leaks occurred.  However, after 30 minutes of flooding the roof on deck, the clients nanny told us that there was a water leak in the kitchen, the floor beneath the original leak locations. At this time we turned off the water. As we came downstairs to inspect the new leak, we suspected that the leaks were not caused from a leak in the membrane on the deck, nor was the problem just a leak around the drain area.  The leak in the kitchen was substantial and furthermore there was water running down over the back entrance on the exterior wall.  After noticing this we went back to the original leak areas (ie. the children's bedrooms) above the kitchen, at which time we noticed that the floor was getting wet in the bedroom directly above the kitchen. We noticed the sound of dripping water while standing in the bathroom between the two bedrooms, client was present when mentioning the sounds coming from inside the walls. It is our conclusion that for this amount of water to penetrate such a large area of the house in such a short time frame the water must be coming from the drain pipe. It is attached to the drain bowl which is enclosed in the wall and exits the exterior wall between the first and second floor (ie. between the kitchen and bedroom directly above). At this point we told the customer that this was not a roofing problem, and that she had a drain problem which would require a plumber. We further advised her that this is not warranty work, any problems to roof assembly that have occurred because of the drain problem would be addressed after the plumbing problem is fixed and would then be chargeable work as our warranty is void if there is an already existing issue outside of the scope of our work.  She is also aware to e-mail GRS with the progress and completion of such work.
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Roof Report, March 15, 2012:
Arrived at clients home and inspected both drains. First drain inspected while the client poured water down the drain. Fairly steady drip came from seal from the inside of the bowl. The second drain was inspected from open ceiling and the leak was not the bowl itself but the insert attached to the bowl had a horizontal split which was the cause of a substantial leak. We are not certain as to who installed what in this plumbing section. Inserts do need to be changed out. To temporarily fix the leaking we caulked the split on one drain and caulked the ridge of the compression ring on both drains.  We explained to the clients that it is a temporary fix until further action is taken on the part of GRS or a plumber. The split could be a manufacturer default or a crack which was then split from freezing water, or it could be due to someone trying to clear the drain with an object. These are just possible reasons for an uncertain situation and speculation based on the fact that the crack was horizontal. We explained that once the deck is dry and a course of action is decided upon, the drains will be repaired and the blisters would be fixed at the same time.
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Service Follow-up, April 1, 2012: The following email was sent by the client to our project manager:
I have water flowing into my great-room, over the deck (currently out of 2 spots at a great rate of flow). There are wet spots all along the path likely leading to the drain area in the front.  The back deck remains ok, with no drainage, but covered up with the tarp still.  The areas fixed on Thursday look intact, but the edges of the repairs are mixed with water and the "fix it material". I have photos and video.  This is similar to what happened in Dec after the original remediation on the decks which supposedly stopped the issue. He told me at the time it was likely an interface with the drain issue that he was able to stop with some caulking. Any thoughts or suggestions on stopping this flow and ongoing issue?
Following this email a crew member was sent out to inspect the leaks, the inspection notes are below:
Client indicated the leak is a very small amount of water that only leaks during a heavy rain fall. The amount is about two to three table spoons of water. The leak comes off of a truss. The client has caulked the metal around the balcony on the bottom which has solved prior leaks.
We flood tested on top of the metal where it was caulked and we attempted to flush water up behind the metal.  The truss started to get moist.  We re-caulked the fastener heads and the old caulking. There may have been pin holes in the caulking. If this doesn't stop the leak then the metal flashing may have to be removed to diagnose the leak further. The roof is wet due to rain and there is rain in the forecast for this afternoon. The client is happy with the trouble shooting and is willing to wait and see if the leak has stopped. There are three buckles that will need to be addressed in the near future.  This can be done with ms detail and grey granules, weather permitting.
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< End Report > CODE: 11230 Contact Us Call our 24 hour emergency roof repair at 1.780.424.7663. Mail to: 3428 99 Street NW Edmonton, Alberta T6E-5X5. We service all of Alberta including Edmonton, Stony Plain, Spruce Grove, Fort Saskatchewan, St Albert, Sherwood Park, Leduc, Nisku, Beaumont, Lac La Biche, Grande Prairie, High Level, Westlock, Slave Lake, Edson, Drayton Valley, Devon, Camrose, Wetaskiwin, Tofield, Lamont, Morinville, Vegreville, Tofield, Millet, Calmar, Evansburg, Redwater, Onaway, Viking, Athabasca, High Prairie, Valleyview, Fairview, Peace River, Whitecourt, Mayerthorpe and many more rural areas and towns.