Good evening [Client], [Technician] attended to the residence per your request and documented the marks on the ceiling. He wasn't able to identify water intrusion in to the house but was able to identify marks. I also spoke to the renter and she confirmed same. With reference to our plan to deal with the reported moisture, [Employee] will be returning with their crew tomorrow and removing the snow from the roof. They will be applying a new tarp to the whole roof and it will remain until spring to be sure there is no water ingress from the roof membrane. In the spring, when the temperatures are suitable for liquid rubber application the crew will be on site to give roof a complete spray over to be sure you do not have issues going forward. The one disadvantage of liquid rubber is that the climate has to be perfect and unfortunately if it is not when the original application is done, areas may not cure properly, etc. I am not saying that I know that to be true in this instance but I am suspecting that it may be the case. Either way, we will see to it that the roof is water-tight in the most timely fashion available working around the weather. If there is anything else at any time please let us know at your convenience. [Project Manager]Roof Report: Dec 31, 2015 The team of three arrived on site for 7:30am and went atop the roof to begin the snow removal. By 10:30, most of the roof had been cleared off and one of the team made a quick trip to the local shop to pick up materials. Two 30' x 50' tarps were put down on top of the roof, with four 4" x 4" x 8' posts placed to close the seam between both tarps. The seam was further reinforced with gator tape, and then another tarp was used to cover up the chimney. Once all of the tarps were in place, the team used snow and bricks to weigh them down and keep them in place for the remainder of the winter season. Previous Visits: http://edmontonroofrepair.ca/st-albert-liquid-rubber-roof-recovery-july-2013/ http://edmontonroofrepair.ca/st-albert-liquid-rubber-roof-repair-december-2013/ Next Visit: http://edmontonroofrepair.ca/st-albert-liquid-rubber-roof-recovery-july-2013-2/ CODE: 60 Contact Us Call our 24 hour emergency roof repair at 1.780.424.7663. Mail to: 3428 99 Street NW Edmonton, Alberta T6E-5X5. We service all of Alberta including Edmonton, Stony Plain, Spruce Grove, Fort Saskatchewan, St Albert, Sherwood Park, Leduc, Nisku, Beaumont, Lac La Biche, Grande Prairie, High Level, Westlock, Slave Lake, Edson, Drayton Valley, Devon, Camrose, Wetaskiwin, Tofield, Lamont, Morinville, Vegreville, Millet, Calmar, Evansburg, Redwater, Onaway, Viking, Athabasca, High Prairie, Valleyview, Fairview, Peace River, Whitecourt, Mayerthorpe and many more rural areas and towns.
This is the third report in a series of services GRS has carried out at this particular residential location. This service call had us return to address even more newfound leaks in the flat roofing system. GRS cleared off the snow, investigated the sources of water ingress, and laid down tarps to stave off further leaking until the spring and dry weather arrive. Roof Report: December 30, 2013 The crew began their work on-site by setting up the ladder and inspecting the flat roof's liquid rubber surface. There were some soft spots underneath the snow and slush (above the living room). Conditions were not ideal, with snow sitting about 18" deep all across the roof, which is 52' x 36' to begin with. Lots of snow to clear off. The technician took photos of the site and drew up a diagram to help provide reference. The leaking is coming into the living room below, near the chimney. Some moisture had appeared on the exposed insulation, but there were no continual drips or notable water ingress at the time of inspection (5:30pm). Come 6:00, the team departed the site so that they might return again shortly. Client Correspondence: Dec 30, 2013 After attending the site, the GRS project manager sent the following message to our client. As this is a rental property, the client was not on-site during GRS' work.