This client had GRS come out for two repair contracts; the first to address leaks around a pair of skylights and roof valleys, the second to investigate another leak that appears two years later. They're both contained in this report, entered chronologically.
Roof Inspection: November 28, 2011
The technician went out to the client's residence to try and identify all of the areas that are causing problems. The exact course of action to take was difficult to determine, as the roof has several leaks, but many roof lines to worry about. Their expected repair outline is as follows:
First, the roofing around the two skylights need to be opened up and outfitted with the ice and water membrane in a 2' radius around the openings. The shingles can then be replaced and bolstered with some extra step flashing where needed. This is largely because there are two short valleys that appear to meet at a 'dead spot' directly above where the water stains are appearing inside the home on the ceiling. A short distance from the skylight is a 4" plumbing stack made of neoprene that hasn't been caulked. Also, along a 45-degree wall, there is makeshift flashing that seems to be damaging the stucco above the front door. That stucco will need to be cut out (3-4") and metal installed over the top of the region.
The old caulking around the perimeter of the skylight glass should also be stripped out and reapplied to shore up the watertightness.
Quotation Delivered: Nov 30, 2011
The GRS project manager for this location sent over a quotation for either roof repair or roof replacement options. Included in the file was schedule availability and links to various products and services that GRS offers in these kinds of projects (such as roofing systems included in the quotation).
The client booked in for service the following spring, scheduled to be carried out in early March (2012)
Roof Report: March 6, 2012
Unfortunately, the roof report for service to this site is no longer available for this date. The roofers did, however, attend the client's residence to carry out repairs that had been agreed upon in the fall. A journeyman was then dispatched to the site a few days later to inspect the job and sign it off as complete.
Service Follow-Up: March 9, 2012
The Red Seal journeyman went on-location to inspect the repair carried out some days prior, and found a few shortcomings that would need to be brought up to specification before the job site itself could be considered complete.
- Some of the shingle debris remains around the house
- Roof needs to be swept off
- Gutter needs further cleaning with the sealant applied
- Stepflashing above the door needs to be addressed
Though the debris cleanup is an issue that doesn't meet inspection, it is easily rectified (and has been). The stepflashing above the door, however, needs some more attention. The application of sealant should've started underneath the starter edge, rather that directly to the edge of the started shingle. A new water diverter will need to be applied, with all of the cleanup associated with that task (new sealant, stepflashing, etc.)
Aspects Passing Inspection:
- Ice and water membrane was installed correctly
- All of the sealant on exposed nails has been applied
- Shingle nailing is correct
- Dropped rows are correct
The journeyman then arranged a new scheduled visit for roofers to return to the site and fix up the list of deficiencies that were found in the job.
Service Update: April 3, 2012
The journeyman spoke with the client once more after the roofers had returned to address the deficiency list found a week earlier. The client was very happy with the finished result and was awaiting the last piece of work; the sealant application to the gutters. The roofer in charge of the sealing was then-unavailable, but was promptly scheduled in to complete the last of the work.
Though the job was considered complete, the client reached out to GRS two years later (June, 2014) to address how water travels around the front entry. We scheduled a technician to go on-site and inspect the issue.
Roof report: June 18, 2014
The attending technician went back to the client's residence to see what the problem area(s) could be. It seems that water was running behind the drywall and some stairs. Going up onto the roof, the technician saw the two kickers, but couldn't determine where the leak was coming from. The skylights on the roof remained in good shape, and there were no signs of leaks there or in the surrounding valleys. The ridge capping was inspected (not leaking), so the best suggestion for the moment would be to re-caulk the skylights and valleys to see if it helps.
Since there are no further reports for this site; we've come to assume that the issue lay somewhere in the sealant that was reapplied.
Call our 24 hour emergency roof repair at 1.780.424.7663. Mail to: 3428 99 Street NW Edmonton, Alberta T6E-5X5.
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