Our team arrived on location in response to an emergency call for a Torch On flat roof with ice and water build up. There was a few inches worth of ice with up to six inches of water buildup underneath. They broke apart the ice, but found the scupper drains to be frozen up (causing water backup and subsequent freezing). Needing a water pump to dispose of the flooding, they put in a requisition one and had to wait some time for one to become available. Returning to the site a few hours later, they successfully pumped the water off of the roofing, and turned to inspect the scupper drain. Inside had frozen up, and it could not be cleared without causing more immediate damage. With the roof drained and ice removed, there was little else to be done for the time. Until next time, The Roofers at GRS CODE: 10757 Contact Us Call our 24 hour emergency roof repair at 1.780.424.7663. Mail to: 3428 99 Street NW Edmonton, Alberta T6E-5X5. We service all of Alberta including Edmonton, Stony Plain, Spruce Grove, Fort Saskatchewan, St Albert, Sherwood Park, Leduc, Nisku, Beaumont, Lac La Biche, Grande Prairie, High Level, Westlock, Slave Lake, Edson, Drayton Valley, Devon, Camrose, Wetaskiwin, Tofield, Lamont, Morinville, Vegreville, Tofield, Millet, Calmar, Evansburg, Redwater, Onaway, Viking, Athabasca, High Prairie, Valleyview, Fairview, Peace River, Whitecourt, Mayerthorpe and many more rural areas and towns.