Tile Roof Inspection, April 2013, Edmonton

This client reached out to GRS for work on their multi-home building's roof. It is a tile system, with several reports of water ingress and expected damage to the roof itself. GRS sent out a technician to investigate the problems. Unfortunately, photos of the roof taken during inspection are no longer available. The placeholder image above simply provides context to the roofing system style.   Quotation Delivered: April 3, 2013 GRS delivered a quotation to the client covering the services they'd requested. The scope of the work, as outlined in the document, was to remove the tile, check the underlying membrane and valleys, carry out any repairs, then reset the tile system back on top. Before scheduling the work, however, we felt that it would be best to send an inspector out to investigate the problem areas to ensure that the quotation would be fair to both parties in the arrangement.   Inspection: April 22, 2013 The inspection crew went on-site to examine the extent of reported damages. For four of the suites in the building, they checked the roof above and found some major damages that required repair. Near the first suite, there was a major hole in the firewall where both sides of the lead wall's flashing were bent and folded back. The extent of the damage was allowing water to run in behind the flashing and through the hole, spreading down to the suites below as far as the first floor. There was also a piece of wall flashing missing on the front of the turret in the same section, with potential leaks on either side of the chimney in the area. The chimney itself was missing a proper installation and application of ice and water membrane/shield installed around it. Across from these affected areas, on the back of the building, there were several cracked and/or missing tiles in the valley, exposing the roof deck to water and snow that had allowed water ingress to the suite below. In this section of the roof, all of the tiles would need to be removed and the ice and water membrane installed underneath so as to prevent further leaking. Then, with the tiles put back in place, the missing/cracked ones will need to be outright replaced with new ones. Above yet another unit (on the northern corner of the building) there is a long valley that might be overflowing its metal flashing sidewalls and into the attic. Above this valley is a set of short, attaching valleys that separate at 6/12 grade roof from a 4/12; creating a 2/12 grade roof in the middle. On this last 2/12 roof section a great deal of snow could/would pile up during the winter, creating ice dams that allow for a backup of water. These problematic valleys should have the ice shield material on either side of the metal to help keep water in the valley itself. When the crew first attended the site to investigate problem areas and leaks, there were only three that they knew to be coming in. While atop the roof, however, they found that there was no ice and water membrane used alongside any of the roof valleys (not just the ones noted above). Given their absence, it's possible that any and all of the valleys could become future candidates for leaks or further roof damages, especially when any of the surrounding tiles are cracked or otherwise broken/misplaced. The investigative team advised that the roof be cleaned off of leaves and debris, which would allow for a thorough accounting of all of the tiles and the existing system. Rubber-modified sopramastic should be applied to all cracked tiles around the roof to prevent further leakage, and the side cap tiles should be refastened in any places where the nails seem loose or missing.   This post will be updated with roof reports should the client elect to contract GRS to carry out the required work.   CODE: 6703 Contact Us Call our 24 hour emergency roof repair at 1.780.424.7663. Mail to: 3428 99 Street NW Edmonton, Alberta T6E-5X5. We service all of Alberta including Edmonton, Stony Plain, Spruce Grove, Fort Saskatchewan, St Albert, Sherwood Park, Leduc, Nisku, Beaumont, Lac La Biche, Grande Prairie, High Level, Westlock, Slave Lake, Edson, Drayton Valley, Devon, Camrose, Wetaskiwin, Tofield, Lamont, Morinville, Vegreville, Millet, Calmar, Evansburg, Redwater, Onaway, Viking, Athabasca, High Prairie, Valleyview, Fairview, Peace River, Whitecourt, Mayerthorpe and many more rural areas and towns.  

Edmonton Tar and Gravel Roof Recovery, October 2012

This client in Edmonton sought a quote from GRS for the services available to their failing tar and gravel roof system. We returned the quote to them, helped make the best selection for their situation, and followed through with the service. We first heard from this client in mid-September and assessed their property for viable solutions to their problem. We returned our usual quotation to them, which included pricing for temporary repairs, roof recovery, or roof replacement systems. The client was hoping for a single recommendation in terms of viability, as they weren't sure what each solution entailed. We recommended roof recovery via liquid rubber or EPDM system to give the same longevity of a total replacement, but at a lesser cost. The client elected for an EPDM system installation, and we got to scheduling the job. For mid-October, we began clearing space for a waste bin and prepared the site for the technicians to come in for the installation. IMG_8042 IMG_5470 Field Report, October 11 2012: Our crew arrived to the location for 8:30am and worked through to 6:30pm. The bulk of the day was spent removing the on-roof gravel in preparation for the EPDM. Due to the accumulation of ice on the roof, we had to spud it instead to remove the gravel and ice at the same time. The roof is now cleared off and ready to move on to the next phase of the project. 0ct 11 2012 007-Optimized 0ct 11 2012 004-Optimized         0ct 11 2012 005-Optimized0ct 11 2012 006-Optimized 0ct 11 2012 008-Optimized 0ct 11 2012 009-Optimized 0ct 11 2012 010-Optimized 0ct 11 2012 011-Optimized 0ct 11 2012 012 Field Report, October 17 2012: The crew began the EPDM installation for the roof recovery, and had it finished quickly. Below are some in-progress photos and materials used in the job. The metal is yet to be installed, but that should be completed shortly. Materials:
  • 3 rolls of EPDM.
  • 2 Splice Adhesive.
  • 1 Bucket of screws.
  • 1 Bucket of plates.
  • 2 Buckets of primer.
  • 2 Pallets of fiber board.
  • 2 Russ strips.
  • 1 Box of seam tape.
  • 3 Pails of Mulehide bonding adhesive.
  • 8 Roller sleeves.
  • 2 Roller cages.
  • 2 boxes of regular silicone.
  • 1 box of sealant.
photo (53) photo (57) photo (56) photo (55) photo (54) < End Report > CODE: 14014 Contact Us Call our 24 hour emergency roof repair at 1.780.424.7663. Mail to: 3428 99 Street NW Edmonton, Alberta T6E-5X5. We service all of Alberta including Edmonton, Stony Plain, Spruce Grove, Fort Saskatchewan, St Albert, Sherwood Park, Leduc, Nisku, Beaumont, Lac La Biche, Grande Prairie, High Level, Westlock, Slave Lake, Edson, Drayton Valley, Devon, Camrose, Wetaskiwin, Tofield, Lamont, Morinville, Vegreville, Tofield, Millet, Calmar, Evansburg, Redwater, Onaway, Viking, Athabasca, High Prairie, Valleyview, Fairview, Peace River, Whitecourt, Mayerthorpe and many more rural areas and towns.

Edmonton EPDM Roof Replacement, May 2011

Below you will find a series of reports pertaining to a residential client in need of some work to their roof. They sought an EPDM installation with some retro-fitting/installation of skylights, gutters, and downpipes. After receiving our quotes for services to be tendered, the client was interested in an EPDM re-roof with some additional features to be installed during the project (skylights, gutters, downpipes). Our quote, however, assumed that insulation would need to be entirely removed and replaced, which was not the case. We re-quoted the job (with minimal insulation work) and advised the client on the warranties available for materials and workmanship. Assessment, April 29 2011:
We arrived at the client's house to assess the building and existing roof system so that we might come to a better understanding of the scope of the work to be completed. We came up with some notes, and sent them to the client for review:
1. In terms of scheduling, we are held up on a commercial site that may put us a number of days off May 2, 2011 will keep [the client] abreast. As soon as they are off the job they will be ready to begin this project - likely Wednesday or Thursday [May 2nd or 3rd].
2. The disposal bin: when the truck goes up onto the lawn and unloads/loads the bin, there could be some damage to the lawn and beds by the sidewalk. We will do what we can to alleviate, but it is of concern.
3. In terms of scope, here is what we are ordering and planning for;
House
  • Remove shingles.
  • Remove sheathing, insulation, and poly.
  • Insulators come in.
  • Re-sheet deck (we are supplying material).
  • Install EPDM system.
  • New skylights installed.
  • Edge flashing to be white.
  • Gutters and downs replaced to be white.
Garage
  • Remove shingles.
  • Reapply new green shingles.
4. We have spoken to three insulators that we normally use and will be deciding this weekend on whom we will be using; also have to speak to the fourth insulator that [the client] provided the contact information for (before making a decision). Inspection, May 11 2011: After selecting and contacting/contracting an insulator, we sent them on location to take measurements of the work area to understand how much material will need to be ordered. They were curious about the existing insulation, and whether they were to remove it or not. We put them in touch with the client to sort out the details on insulation removal. With respect to the spray foam insulation, however, the contractor advised us that they can only do the rooftop insulation in the event that weather permits and is not too windy. Roof Report, May 16 2011: Our crew loaded the metal and trim for two jobs, and drove into town to make the delivery. From 1:00-2:00pm they dropped the supplies for the first job, then made their way over to this job's site for 2:00pm and unloaded the tools and metal for the job. Roof Report, May 17 2011: The team, being yet unable to work on the roof, delivered the Ice & Water shield in addition to the tools required to work with the barrier. They left the site shortly after arrival to continue deliveries of materials to other job sites in the city. After picking up the necessary wood for this roof, they returned around 8:30pm and dropped it off; departing the site at 9:00pm. Roof Report, May 23 2011: One of the project leads met with the client to answer some questions about the job's progress. They discussed how the ridge vent is venting, and some of the desired changes to existing roof features. The client wants a guard installed on the gutter behind the house, and the eavestrough on the right side of the house raised to meet the new downpipe. The EPDM system was also discussed, and how the skylight installation would be performed. This meeting took just over an hour, and the project lead departed around 9:30 Roof Report, June 23 2011: We installed one of the two skylights, but the second was incorrectly sized and the order needs to be placed again. The client was very understanding, and we will get back to them as soon as the replacement comes in. Roof Report, July 12 2011: We received the replacement skylight last Thursday [July 7] but were unable to install it with inclement weather over the weekend. The plan is to install it the next nice day that comes about; we need at least one hour of dry weather to perform the installation. Roof Report, October 26 2011: The client notified us that there was some moisture coming in from the roof in an area where renovations were still in progress. Give that there was no rain this day, we were confused about where the moisture could be coming in. We sent over one of our crew members to attend to the concern and evaluate what repair options are necessary. Roof Report, October 27 2011: The client notified us again about a problem with the roof, this time the concern lay with the recently installed skylight. It would appear that some moisture was dripping down around the lower edge, so they requested that we look into it and make the necessary repairs before winter. Our teams were backed up with work, but we promised to send out a repair crew as soon as possible. Roof Report, November 10 2011: We arrived on-site for 1:30pm, and spoke briefly with the client before they had to leave for another meeting. The crew assessed the skylight and determined the materials needed for a proper repair. Furthermore, we cut open the bathroom fan flashing and the roof deck to access the connection at the master bedroom. As the flashings were about to be replaced with new ones, it began to rain. Temporary patches were put in place, and the client was advised not to use the fan for the evening and that we would return the following day.
image 4
Exposing the roof deck to gain access to the master bedroom connection.
image 3
We cut open the bathroom fan roof flashing to access the master bedroom. The insulators we were working with needed to know the amount of materials they would have to requisition and whether any or all of it required removal.
image 1
The client had also reported leaks entering the building around the vicinity of this plumbing vent.
image 2
Coupled with a failing sealant system, the base of the unit was also peeling apart.
image 6
We removed the vent and decking to inspect for moist insulation and general water damage at the connections.
 
Roof Report, November 11 2011: Our repair crew spent the day on-site to address the leaking skylight. They began by removing the skylight itself and cleaned off the old membrane. Next, the curb was rebuilt to an 8-inch height, and the bottom was detailed with 2" x 2" for a solid sub-straight for drywalling. The entire skylight had to be dismantled for proper access to the membrane, so it was reassembled, caulked, tooled, and reinstallation. After the skylight was dealt with, we spoke to the client and let them know that we would return the following morning to give the same examinations and repairs to the bathroom fans and the soft spots at the each end of the ridge. Roof Report, November 14 2011: On this day, the GRS crew members arrived for 9am and spoke with the client to let them know of the scope of work for the day. We managed to repair both of the bathroom fan details, and half of the lower skylight (ran out of materials). All that remains (beyond the skylight) is the soft spot on the ridge, which should be repaired tomorrow with proper materials on-hand.
November 15 001
We began the skylight replacement by removing the flashing and exposing the roof around the fixture.
November 15 003
Next, the unit itself was removed.
November 15 004
A new frame was installed. The previous skylight had been installed directly into the roof.
November 15 005
Installing the skylight into place over the new frame,
November 15 008
Next, we sealed the frame into the roof using seam tape. and metal flashing.
November 15 009
Liquid rubber coatings were applied over the corners and the seams.
November 15 011
Our repair of the bathroom fan details entailed installing new vents and replacing the insulation in the master bedroom connection.
November 15 012
After replacing the exposed section with a new board, it was patched over with EPDM.
November 15 014
Finishing up the second vent installation. The seams were made watertight with spud.
< End Report > CODE: 5408 Contact Us Call our 24 hour emergency roof repair at 1.780.424.7663. Mail to: 3428 99 Street NW Edmonton, Alberta T6E-5X5. We service all of Alberta including Edmonton, Stony Plain, Spruce Grove, Fort Saskatchewan, St Albert, Sherwood Park, Leduc, Nisku, Beaumont, Lac La Biche, Grande Prairie, High Level, Westlock, Slave Lake, Edson, Drayton Valley, Devon, Camrose, Wetaskiwin, Tofield, Lamont, Morinville, Vegreville, Tofield, Millet, Calmar, Evansburg, Redwater, Onaway, Viking, Athabasca, High Prairie, Valleyview, Fairview, Peace River, Whitecourt, Mayerthorpe and many more rural areas and towns.

Edmonton Shingle Roof Repairs, April 2011

The report below follows repairs made to a shingle roof on our client's residence. They required a section of shingles replaced, addressing a leak coming in through the area. Quotation Delivered: April 11, 2011 We sent out one of our technicians to perform an investigation of the roof that would form the basis of a quote for services rendered. Included in the quote was our spring season availability, and we eventually booked them for service in late April. Roof Report: April 24, 2011 The technician arrived on site for 8:30am, and got to work removing the affected shingles and hunting down the leaking area. This carried through 11:30 when they departed for lunch and to pick up more materials. They returned to continue work at 12:30, repairing the leak and replacing the removed shingles until 3:00pm. The repairs involved opening up the vent area between trusses and reinstalling the plywood, membrane, and shingles. In addition to the above, four downspouts were installed (14' each). Service Followup: September 11, 2011 The client reached out to us, advising that they had come upon a leak into their garage in the midst of some rainfall. They had another roofing company come in to investigate, and had found that some of the shingles installed by the previous technician were not done to proper standard. In their email, they hoped we would honour our warranty and come do the necessary repairs. We sent out one of our own technicians, who were able to corroborate the other company's findings - some of the shingles were not fully overlapping to the accepted standard. Our technician brought two bundles of shingles to the site, and had to leave briefly to get a third. The 'old' shingles were removed and the ice and water membrane reapplied. Then, new shingles were affixed properly to finish repairs to the faulty area.
SAM_0273
Some of the shingles were missing or broken on this section of the roof.
SAM_0274
Besides missing or exposed screws, many of the shingles were not overlapping correctly.
SAM_0275
These deficiencies were especially prominent at the valley.
SAM_0277
We removed the damaged or incorrectly shingles until the underlayment was exposed.
SAM_0282
Next, a new ice/water shield was installed over top before we replaced the shingles.
SAM_0284
Shingle replacement almost complete, with proper overlap over the roofing valley.
SAM_0286
Post-installation photo.
Inquiry Received: January 3, 2014 The customer sent in a request for some assistance with persistent ice damming on their roof (different location than the shingle installation), and was enquiring about possible heating coil installation. < End Report > CODE: 18324 Contact Us Call our 24 hour emergency roof repair at 1.780.424.7663. Mail to: 3428 99 Street NW Edmonton, Alberta T6E-5X5. We service all of Alberta including Edmonton, Stony Plain, Spruce Grove, Fort Saskatchewan, St Albert, Sherwood Park, Leduc, Nisku, Beaumont, Lac La Biche, Grande Prairie, High Level, Westlock, Slave Lake, Edson, Drayton Valley, Devon, Camrose, Wetaskiwin, Tofield, Lamont, Morinville, Vegreville, Tofield, Millet, Calmar, Evansburg, Redwater, Onaway, Viking, Athabasca, High Prairie, Valleyview, Fairview, Peace River, Whitecourt, Mayerthorpe and many more rural areas and towns.

Edmonton Roof Underlay Installation, March 2011

This Edmonton client wanted an Roof Ice and Water Underlay (peel and stick) installed to the roof in one corner of their residence to mitigate against ice dams. GRS provided a quote for the job and scheduled roofers to go on location to make the necessary repairs. Inquiry Received, March 13 2011: We heard from the client in mid-March after they had a big buildup of snow and ice on their sloped, shingle roof residence. The client is in an ongoing partnership with GRS for another job, so the bulk of correspondence was done over the phone or in-person with administrative staff handling the other contract. Below are photos submitted by the client to assist in the quotation process: Image001 Image005 Image006 Image008 Image009 Assessment, April 27 2011: The first work order was sent out and our crew began the preparations for this job. The scope of the work is as follows:
  1. Remove the shingles on both sides of both dormers.
  2. Install valley and/or step as required.
  3. Install the Ice and Water Membrane under valley and step areas to both dormer areas.
  4. Ice and water membrane, then metal, then ice and water membrane on they valley metal sides.
This post will be updated as more reports are brought over from the old content system. < End Report > CODE: 9350 Contact Us Call our 24 hour emergency roof repair at 1.780.424.7663. Mail to: 3428 99 Street NW Edmonton, Alberta T6E-5X5. We service all of Alberta including Edmonton, Stony Plain, Spruce Grove, Fort Saskatchewan, St Albert, Sherwood Park, Leduc, Nisku, Beaumont, Lac La Biche, Grande Prairie, High Level, Westlock, Slave Lake, Edson, Drayton Valley, Devon, Camrose, Wetaskiwin, Tofield, Lamont, Morinville, Vegreville, Tofield, Millet, Calmar, Evansburg, Redwater, Onaway, Viking, Athabasca, High Prairie, Valleyview, Fairview, Peace River, Whitecourt, Mayerthorpe and many more rural areas and towns.