Edmonton EPDM Roof Replacement, May 2011

Below you will find a series of reports pertaining to a residential client in need of some work to their roof. They sought an EPDM installation with some retro-fitting/installation of skylights, gutters, and downpipes. After receiving our quotes for services to be tendered, the client was interested in an EPDM re-roof with some additional features to be installed during the project (skylights, gutters, downpipes). Our quote, however, assumed that insulation would need to be entirely removed and replaced, which was not the case. We re-quoted the job (with minimal insulation work) and advised the client on the warranties available for materials and workmanship. Assessment, April 29 2011:
We arrived at the client's house to assess the building and existing roof system so that we might come to a better understanding of the scope of the work to be completed. We came up with some notes, and sent them to the client for review:
1. In terms of scheduling, we are held up on a commercial site that may put us a number of days off May 2, 2011 will keep [the client] abreast. As soon as they are off the job they will be ready to begin this project - likely Wednesday or Thursday [May 2nd or 3rd].
2. The disposal bin: when the truck goes up onto the lawn and unloads/loads the bin, there could be some damage to the lawn and beds by the sidewalk. We will do what we can to alleviate, but it is of concern.
3. In terms of scope, here is what we are ordering and planning for;
House
  • Remove shingles.
  • Remove sheathing, insulation, and poly.
  • Insulators come in.
  • Re-sheet deck (we are supplying material).
  • Install EPDM system.
  • New skylights installed.
  • Edge flashing to be white.
  • Gutters and downs replaced to be white.
Garage
  • Remove shingles.
  • Reapply new green shingles.
4. We have spoken to three insulators that we normally use and will be deciding this weekend on whom we will be using; also have to speak to the fourth insulator that [the client] provided the contact information for (before making a decision). Inspection, May 11 2011: After selecting and contacting/contracting an insulator, we sent them on location to take measurements of the work area to understand how much material will need to be ordered. They were curious about the existing insulation, and whether they were to remove it or not. We put them in touch with the client to sort out the details on insulation removal. With respect to the spray foam insulation, however, the contractor advised us that they can only do the rooftop insulation in the event that weather permits and is not too windy. Roof Report, May 16 2011: Our crew loaded the metal and trim for two jobs, and drove into town to make the delivery. From 1:00-2:00pm they dropped the supplies for the first job, then made their way over to this job's site for 2:00pm and unloaded the tools and metal for the job. Roof Report, May 17 2011: The team, being yet unable to work on the roof, delivered the Ice & Water shield in addition to the tools required to work with the barrier. They left the site shortly after arrival to continue deliveries of materials to other job sites in the city. After picking up the necessary wood for this roof, they returned around 8:30pm and dropped it off; departing the site at 9:00pm. Roof Report, May 23 2011: One of the project leads met with the client to answer some questions about the job's progress. They discussed how the ridge vent is venting, and some of the desired changes to existing roof features. The client wants a guard installed on the gutter behind the house, and the eavestrough on the right side of the house raised to meet the new downpipe. The EPDM system was also discussed, and how the skylight installation would be performed. This meeting took just over an hour, and the project lead departed around 9:30 Roof Report, June 23 2011: We installed one of the two skylights, but the second was incorrectly sized and the order needs to be placed again. The client was very understanding, and we will get back to them as soon as the replacement comes in. Roof Report, July 12 2011: We received the replacement skylight last Thursday [July 7] but were unable to install it with inclement weather over the weekend. The plan is to install it the next nice day that comes about; we need at least one hour of dry weather to perform the installation. Roof Report, October 26 2011: The client notified us that there was some moisture coming in from the roof in an area where renovations were still in progress. Give that there was no rain this day, we were confused about where the moisture could be coming in. We sent over one of our crew members to attend to the concern and evaluate what repair options are necessary. Roof Report, October 27 2011: The client notified us again about a problem with the roof, this time the concern lay with the recently installed skylight. It would appear that some moisture was dripping down around the lower edge, so they requested that we look into it and make the necessary repairs before winter. Our teams were backed up with work, but we promised to send out a repair crew as soon as possible. Roof Report, November 10 2011: We arrived on-site for 1:30pm, and spoke briefly with the client before they had to leave for another meeting. The crew assessed the skylight and determined the materials needed for a proper repair. Furthermore, we cut open the bathroom fan flashing and the roof deck to access the connection at the master bedroom. As the flashings were about to be replaced with new ones, it began to rain. Temporary patches were put in place, and the client was advised not to use the fan for the evening and that we would return the following day.
image 4
Exposing the roof deck to gain access to the master bedroom connection.
image 3
We cut open the bathroom fan roof flashing to access the master bedroom. The insulators we were working with needed to know the amount of materials they would have to requisition and whether any or all of it required removal.
image 1
The client had also reported leaks entering the building around the vicinity of this plumbing vent.
image 2
Coupled with a failing sealant system, the base of the unit was also peeling apart.
image 6
We removed the vent and decking to inspect for moist insulation and general water damage at the connections.
 
Roof Report, November 11 2011: Our repair crew spent the day on-site to address the leaking skylight. They began by removing the skylight itself and cleaned off the old membrane. Next, the curb was rebuilt to an 8-inch height, and the bottom was detailed with 2" x 2" for a solid sub-straight for drywalling. The entire skylight had to be dismantled for proper access to the membrane, so it was reassembled, caulked, tooled, and reinstallation. After the skylight was dealt with, we spoke to the client and let them know that we would return the following morning to give the same examinations and repairs to the bathroom fans and the soft spots at the each end of the ridge. Roof Report, November 14 2011: On this day, the GRS crew members arrived for 9am and spoke with the client to let them know of the scope of work for the day. We managed to repair both of the bathroom fan details, and half of the lower skylight (ran out of materials). All that remains (beyond the skylight) is the soft spot on the ridge, which should be repaired tomorrow with proper materials on-hand.
November 15 001
We began the skylight replacement by removing the flashing and exposing the roof around the fixture.
November 15 003
Next, the unit itself was removed.
November 15 004
A new frame was installed. The previous skylight had been installed directly into the roof.
November 15 005
Installing the skylight into place over the new frame,
November 15 008
Next, we sealed the frame into the roof using seam tape. and metal flashing.
November 15 009
Liquid rubber coatings were applied over the corners and the seams.
November 15 011
Our repair of the bathroom fan details entailed installing new vents and replacing the insulation in the master bedroom connection.
November 15 012
After replacing the exposed section with a new board, it was patched over with EPDM.
November 15 014
Finishing up the second vent installation. The seams were made watertight with spud.
< End Report > CODE: 5408 Contact Us Call our 24 hour emergency roof repair at 1.780.424.7663. Mail to: 3428 99 Street NW Edmonton, Alberta T6E-5X5. We service all of Alberta including Edmonton, Stony Plain, Spruce Grove, Fort Saskatchewan, St Albert, Sherwood Park, Leduc, Nisku, Beaumont, Lac La Biche, Grande Prairie, High Level, Westlock, Slave Lake, Edson, Drayton Valley, Devon, Camrose, Wetaskiwin, Tofield, Lamont, Morinville, Vegreville, Tofield, Millet, Calmar, Evansburg, Redwater, Onaway, Viking, Athabasca, High Prairie, Valleyview, Fairview, Peace River, Whitecourt, Mayerthorpe and many more rural areas and towns.

Edmonton Residential EPDM Roof Repair, April 2011

This client had an EPDM overlay installed by the GRS crew previously. A subsequent repair was required due to two holes being found in the roof, likely caused by snow removal. Roof Report, April 20, 2011: We found two holes in the EPDM at this residence. The first one seemed to be a snag (probably caused from shoveling snow), and we suspected that this was the one that the client specifically mentioned. The second hole was caused by a screw head puncturing up through the EPDM. A crew member patched both holes while I searched for any others issues (none were found).
One of the holes we found was caused by a screw puncturing through the EPDM.
This was easily resolved using an EPDM patch with liquid rubber coatings and spudding around the seams.
The other hole was a snag caused by shoveling snow off the roof. This was solve using the same method.
While there was significant standing water on the roof from melting snow, it was draining correctly. No other problems were found on the roof.
  < End Report > CODE: 14403 Contact Us Call our 24 hour emergency roof repair at 1.780.424.7663. Mail to: 3428 99 Street NW Edmonton, Alberta T6E-5X5. We service all of Alberta including Edmonton, Stony Plain, Spruce Grove, Fort Saskatchewan, St Albert, Sherwood Park, Leduc, Nisku, Beaumont, Lac La Biche, Grande Prairie, High Level, Westlock, Slave Lake, Edson, Drayton Valley, Devon, Camrose, Wetaskiwin, Tofield, Lamont, Morinville, Vegreville, Tofield, Millet, Calmar, Evansburg, Redwater, Onaway, Viking, Athabasca, High Prairie, Valleyview, Fairview, Peace River, Whitecourt, Mayerthorpe and many more rural areas and towns.

Edmonton Shingle Roof Repairs, April 2011

The report below follows repairs made to a shingle roof on our client's residence. They required a section of shingles replaced, addressing a leak coming in through the area. Quotation Delivered: April 11, 2011 We sent out one of our technicians to perform an investigation of the roof that would form the basis of a quote for services rendered. Included in the quote was our spring season availability, and we eventually booked them for service in late April. Roof Report: April 24, 2011 The technician arrived on site for 8:30am, and got to work removing the affected shingles and hunting down the leaking area. This carried through 11:30 when they departed for lunch and to pick up more materials. They returned to continue work at 12:30, repairing the leak and replacing the removed shingles until 3:00pm. The repairs involved opening up the vent area between trusses and reinstalling the plywood, membrane, and shingles. In addition to the above, four downspouts were installed (14' each). Service Followup: September 11, 2011 The client reached out to us, advising that they had come upon a leak into their garage in the midst of some rainfall. They had another roofing company come in to investigate, and had found that some of the shingles installed by the previous technician were not done to proper standard. In their email, they hoped we would honour our warranty and come do the necessary repairs. We sent out one of our own technicians, who were able to corroborate the other company's findings - some of the shingles were not fully overlapping to the accepted standard. Our technician brought two bundles of shingles to the site, and had to leave briefly to get a third. The 'old' shingles were removed and the ice and water membrane reapplied. Then, new shingles were affixed properly to finish repairs to the faulty area.
SAM_0273
Some of the shingles were missing or broken on this section of the roof.
SAM_0274
Besides missing or exposed screws, many of the shingles were not overlapping correctly.
SAM_0275
These deficiencies were especially prominent at the valley.
SAM_0277
We removed the damaged or incorrectly shingles until the underlayment was exposed.
SAM_0282
Next, a new ice/water shield was installed over top before we replaced the shingles.
SAM_0284
Shingle replacement almost complete, with proper overlap over the roofing valley.
SAM_0286
Post-installation photo.
Inquiry Received: January 3, 2014 The customer sent in a request for some assistance with persistent ice damming on their roof (different location than the shingle installation), and was enquiring about possible heating coil installation. < End Report > CODE: 18324 Contact Us Call our 24 hour emergency roof repair at 1.780.424.7663. Mail to: 3428 99 Street NW Edmonton, Alberta T6E-5X5. We service all of Alberta including Edmonton, Stony Plain, Spruce Grove, Fort Saskatchewan, St Albert, Sherwood Park, Leduc, Nisku, Beaumont, Lac La Biche, Grande Prairie, High Level, Westlock, Slave Lake, Edson, Drayton Valley, Devon, Camrose, Wetaskiwin, Tofield, Lamont, Morinville, Vegreville, Tofield, Millet, Calmar, Evansburg, Redwater, Onaway, Viking, Athabasca, High Prairie, Valleyview, Fairview, Peace River, Whitecourt, Mayerthorpe and many more rural areas and towns.

Grande Prairie Multi-Residential Flat Roof Snow Removal, 2011

Below you will find a series of reports from the Grande Prairie roofing repair crew. Initially, they had been called in for snow removal on a condominium complex flat roof. This culminated into further inquiries for a roof replacement in the summer season. Inspection, January 18 2011: The scupper drains on the north and south side of the roof were blocked with ice, and the drain pipe was frozen. I suggested to disconnect the frozen pipe, clean the ice out of the scupper, and clean the snow off the roof. The client gave their approval following our observations. As far as cleaning goes, this roof should be easy, as there are many areas to throw the snow off from. Roof Report, January 19 2011: I arrived at 8:30am and cleaned approximately 5,000 to 6,000 sq. ft. of snow from the client's flat roof. The ice was cleaned from the two scupper drains as well, followed by an ice melt application. Service Followup, January 20 2011: Although the snow removal is complete, the client still has frozen drain pipes. The north scupper seemed to be running when I left the site. There is an internal drain on the south side that will be helpful when water starts to accumulate down on that end. Leak Investigation, January 27 2011: The drain on the south side needs to be repaired with torch-on and SOPRAMASTIC. Our client also inquired about a roof replacement for next summer. Roof Report, January 29 2011: Based on our investigations, we carried out a drain leak repair with a torch-on membrane. Mastic was applied as a sealant. Eventually this drain will require a replacement. Quotation, April 4 2011:
  • Immediate Repairs Required to Tar and Gravel Flat Roof.
  • Replacement (retro fit) of Front Entry Roof.
  • Replacement Options:
    • EPDM (Black Rubber Roof).
    • TPO or PVC (White Reflective Roof).
    • 2 Ply SBS Modified Bitumen (Torch-On).
    • BUR – Tar and Gravel Built Up Roofing (BUR).
  • Retrofit/Overlay Options:
    • EPDM.
    • TPO or PVC.
    • Recoat of Hot Tar or Coat of Cold Application Emulsion & Repairs.
    • Spray on SPF (Top Coating add 1.00 – 2.00 per sq).
    • Metal Panels (Corrugated, Ribbed, or Standing Seam).
    • Roof Flashing (if they cannot be reused).
System Application Reference Online Links:
  • http://www.grscanadainc.com/Flat_Roofing.html.
  • http://www.grscanadainc.com/Maintenance_and_Repairs.html.
  • Warranty: Manufacturer Warranty As Applicable.
  • Workmanship Guarantee: GRS Lifetime Unconditional Workmanship Guarantee.
  • Technical Service: 24 Hr - 7 Day – 365 Day Per Year Technical Service.
  • Credentials: Licensed, Soprema PAQ S Advanced Certified, WCB, $5,000,000.00.
  • Commercial Liability Insurance, Safety Program Exceeds Provincial Standard.
  • Work Duration: Repairs 2 days. Replacement 9 – 12 days. Retrofit 5 – 8 days.
  • 2011 Crew Schedule Availability: April 26, May 10, 24, June 13, July 26, 2011.
< End Report > Code: 10325 Contact Us Call our 24 hour emergency roof repair at 1.780.424.7663. Mail to: 3428 99 Street NW Edmonton, Alberta T6E-5X5. We service all of Alberta including Edmonton, Stony Plain, Spruce Grove, Fort Saskatchewan, St Albert, Sherwood Park, Leduc, Nisku, Beaumont, Lac La Biche, Grande Prairie, High Level, Westlock, Slave Lake, Edson, Drayton Valley, Devon, Camrose, Wetaskiwin, Tofield, Lamont, Morinville, Vegreville, Tofield, Millet, Calmar, Evansburg, Redwater, Onaway, Viking, Athabasca, High Prairie, Valleyview, Fairview, Peace River, Whitecourt, Mayerthorpe and many more rural areas and towns.